We stand by the quality of our products and want every partner and customer to feel secure in their purchases. Therefore, Ritual Botánico offers a 60-day return and refund policy on all wholesale orders.
If any issue arises with your products—whether related to quality, damage during transit, or any manufacturing concern—you are eligible for a full refund or replacement within 60 days of receiving the order.
Our team takes full responsibility for addressing and resolving such issues. Refunds are processed quickly, ensuring that you are never left at a loss.
The refund process is simple: partners must notify us by email within the 60-day window, provide details of the issue, and, if necessary, return the defective units. Once verified, we issue a full refund or ship replacement products at no additional cost.
This policy reflects our confidence in the quality of Ritual Botánico products and our commitment to maintaining strong and trustworthy relationships with our wholesale partners.
By offering a generous 60-day window, we demonstrate that we value long-term partnerships and prioritize satisfaction above all else.
